Terms and Conditions

1. Supplier

Institut CinqDunes
26, rue des marroniers
1800 Vevey – CH
contact@cinqdunes.ch
www.cinqdunes.ch
(+41) 0786213209

2. Offers and prices

Our offers are valid in Switzerland and the rest of the world. The prices are indicated in Swiss francs (CHF) and include VAT in Switzerland and remain valid until the issuance of the following offer.

3. Terms of payment

3.1 Payment can be made via Paypal

4. Shipping in Switzerland

4.1 For purchases of more than CHF 451 - the shipping is available.
4.2 For purchases of less than CHF 450 - shipping costs are CHF 10 -. (In priority)

5. International shipping

For international shipping, thank you contact by email for more details at contact@cinqdunes.ch

Customs Duties and Taxes: All prices displayed on the website www.cinqdunes.ch exclude any tax or customs duty on import. The additional costs (if any) for such taxes and / or tariffs on these goods and / or services purchased on www.cinqdunes.ch site are the responsibility of the buyer.

6. Furniture

For Switzerland 1-3 working days for items in stock.

For Europe 8-15 working days economy, 4-5 working days priority.
For the rest of the world economy in 15-20 working days, 5-10 working days priority (depending on the country it could take a few more days)

These should be regarded as approximate and should not be considered as justification for claims or returns.

We are not responsible for delays due to customs and we don't offer refunds for customs related delays.

7. Resignation

CinqDunes is entitled to terminate the contract if the supplier CinqDunes Institute cannot deliver. CinqDunes will inform the customer immediately on the non-availability of products and the payment already made will be refunded to the client immediately, or possibly part.

7.1 In case of VERY late delivery, the customer has the right to cancel the order if it does not want to switch to another product.

7.2 The delay in delivery of goods is the responsibility of the delivery.

8. Return policy

8.1 The return of goods takes place only when there is a justified complaint and without delay, but no later than 6 working days after receipt of the goods by phone or e-mail.

8.2 The right of return only applies to the original packaging. The return begins with the receipt of the goods by the customer. It also covers the cost of returning the responsibility of the buyer. If you return the goods on time and with a justified complaint, the amount will be credited or refunded.

8.3 CinqDunes shall not be held responsible for the refund of customs duties and applicable taxes forwarding an article. Customs duties and taxes are generally not reimbursed in the case of returned merchandise.

8.4 We are not responsible for delays due to customs and we don't offer refunds for customs related delays. We will not refund the import tax and the delivery costs.

8.5 In case of return of the goods ,due to an error of order from the buyer, all taxes and all deliveries from and to Switzerland are deducted from the amount of your order.

9. Representations and warranties, limitation of responsibilities

YOU AGREE THAT WE SHALL NOT BE LIABLE UNDER ANY CIRCONSTANC:

     (a) ANY INTERRUPTION OF SERVICE;
     (b) ACCESS TO OR UNINTERRUPTED ACCESS TIME www.cinqdunes.ch SITE;
     (c) NON-DELIVERY OF DATA DELIVERY TO A PERSON OTHER THAN THE RECIPIENT OF CORRUPTION, DESTRUCTION OR OTHER MODIFICATION;
     (d) loss or damage of any kind incurred as a result of transactions with or in the presence of off-site links on the website www.cinqdunes.ch;
     (e) computer viruses, system failure or malfunction which may occur in connection with your use of the site www.cinqdunes.ch, including during hyperlink to or from third party websites link, OR
     (f) EVENTS BEYOND OUR REASONABLE CONTROL.

10. Reserve of property

Until full payment the goods remain under the ownership of the CinqDunes.

11. Privacy Policy

Protecting your privacy is very important to us. We believe that we comply with privacy laws. Your information will not be disclosed to third parties.

12. Final disposition

CinqDunes reserves the right to modify the terms and conditions.
Texts, images and graphics, and their arrangement on this site are protected by copyright and other protective laws. The contents of this site may be copied, distributed, changed or made accessible to third parties. The site also contains images subject to third party copyright.

This site was created with the utmost care. CinqDunes does not guarantee the accuracy and precision of the information contained herein. Do not accept any liability for damages incurred directly or indirectly from the use of this site.